"If you and I want to stir up a resentment tomorrow that may rankle
"If you want to improve a person in a certain spect, act as
across the decades and endure until death, just let us indulge in a
little stinging criticism-no matter how certain we are that it is
justified.
When dealing with people, let us remember we are not dealing with
creatures of logic. We are dealing with creatures of emotion,
creatures bristling with prejudices and motivated by pride and vanity"
though that particular trait were already one of his or her
outstanding characteristics. Shakespeare said "Assume a virtue, if
you have it not." And it might be well to assume and state openly
that other people have the virtue you want them to develop. Give
them a fine reputation to live up to, and they will make prodigious efforts rather than see you disillusioned."
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